General Terms and Conditions

When you book an initial consultation or hypnotherapy session with Stay Well Hypnotherapy, you agree to these terms and conditions.

Initial Consultation

The initial consultation is an online appointment lasting up to one hour.

A £20 non-refundable deposit is required to secure your consultation appointment. This deposit is deducted from the cost of your first hypnotherapy session if you decide to continue.

The consultation gives us an opportunity to discuss what you'd like help with, answer your questions and decide whether hypnotherapy feels like the right approach for you.

Hypnotherapy Sessions and Fees

Hypnotherapy sessions are approximately 45 to 60 minutes and are paid for in advance.

Adult sessions are £60 and children's sessions are £50.

Other services and programmes, such as Stop Smoking, Weight Management, personalised recordings and other packages, are charged at their advertised rates and may have different payment arrangements. Details will be provided when you book.

You can view current prices on the prices page.

Session Fee Changes

Session fees may be reviewed from time to time. If prices change, the updated prices will be shown on the website.

If you are already part way through a pre-paid programme or package, the price will not change for the sessions or services you have already paid for.

Information About Your Health

Before starting hypnotherapy, you will be asked to provide relevant information about your health, including any medical conditions, medication or other circumstances that may be relevant to your hypnotherapy.

Please let me know if there are any significant changes to your health, medication or circumstances while you are working with me.

Hypnotherapy is not a replacement for medical care. If you have concerns about your health or treatment, you should speak to your GP or another appropriate healthcare professional.

Online Sessions

Stay Well Hypnotherapy currently provides hypnotherapy sessions online using Google Meet.

You are responsible for making sure that you have a suitable device, a stable internet connection and a quiet, private environment where you are unlikely to be interrupted.

Please let me know if anyone else is present during your session.

You must not record an online session, either by audio or video, without prior agreement.

If there are circumstances that may affect whether online hypnotherapy is appropriate for you, these can be discussed during your initial consultation.

Punctuality

Please join your online appointment at the agreed time.

If you are going to be late, please let me know as soon as possible by text or email.

I will do my best to accommodate a late arrival, but the session may still need to finish at the originally agreed time.

Cancellations and Changes

I understand that sometimes appointments need to be changed or cancelled.

Please give at least 48 hours' notice if you need to cancel or rearrange an appointment.

Appointments cancelled or rearranged with less than 48 hours' notice may be charged at the full session rate.

The £20 initial consultation deposit is non-refundable.

If you need to rearrange an appointment, please contact me as soon as possible and I will do my best to find another suitable appointment.

If Stay Well Hypnotherapy needs to cancel or rearrange an appointment, I will give you as much notice as possible and arrange another appointment with you.

If you decide to stop hypnotherapy, you are free to do so at any time. You do not have to give a reason, although you're welcome to discuss this with me if you would find it helpful.

Your Commitment

Hypnotherapy works collaboratively. Your willingness to take part, practise techniques between sessions where appropriate and engage with the process can help you get the most from your sessions.

Everyone responds differently to hypnotherapy and I cannot guarantee a particular outcome or number of sessions.

The aim is to work together on the changes you'd like to make and review your progress as we go.

Conduct

Stay Well Hypnotherapy is committed to providing a respectful and safe environment for everyone.

Abusive, threatening, discriminatory or inappropriate behaviour towards me will not be tolerated.

You must attend sessions sober and not under the influence of alcohol or recreational drugs.

If behaviour becomes threatening, abusive or otherwise inappropriate, I reserve the right to end the session and, where appropriate, discontinue further sessions. No refund will be given for a session ended for this reason.

I will always aim to treat you with respect, professionalism and confidentiality.

Recordings

Any hypnotherapy recordings provided by Stay Well Hypnotherapy are intended for use in a safe and suitable environment.

Recordings must not be listened to while driving, operating machinery or carrying out any activity where your attention is required.

Please follow any guidance given about when and how to use your recording.

Disclaimer

Hypnotherapy is a complementary approach and is not intended to replace medical diagnosis, treatment or advice from your GP, psychiatrist or another healthcare professional.

If you have a medical or psychological condition, are taking medication or have concerns about whether hypnotherapy is suitable for you, please discuss this with an appropriate healthcare professional where necessary.

You should always seek appropriate medical advice for new, worsening or concerning symptoms.

The information provided by Stay Well Hypnotherapy is intended to support your wellbeing and should not be considered a substitute for professional medical advice.

Agreement

By booking an initial consultation or hypnotherapy session, you confirm that you have read and understood these terms and conditions and agree to abide by them.